Social Media Collector

Collection and Parsing of Facebook, Instagram and more.

Collection and Parsing of Meta, Snapchat, TikTok, LinkedIn, etc.

Overview

Hearsay moves beyond brittle web scraping to provide a robust Social Media Collector. Our platform ingests and parses official data exports (DYI - Download Your Information) from Meta (Facebook, Instagram, Threads) and others. Our parser extracts the raw underlying data—Direct Messages, posts, comments, likes, and connection lists—and reconstructs them into a reviewable, searchable, and naturally threaded format. This ensures that every piece of evidence is preserved with full metadata integrity.

Our platform ingests and parses official data exports (DYI - Download Your Information) from Meta (Facebook, Instagram, Threads), LinkedIn, X (Twitter), and others. Unlike standard crawlers that often miss data or return broken PDFs, our parser extracts the raw underlying data—Direct Messages, posts, comments, likes, and connection lists—and reconstructs them into a reviewable, searchable, and naturally threaded format. This ensures that every piece of evidence, from private DMs to obscure emoji reactions, is preserved with full metadata integrity.

Our platform ingests and parses official data exports (DYI - Download Your Information) from Meta (Facebook, Instagram, Threads) and others. Unlike standard crawlers that often miss data or return broken PDFs, our parser extracts the raw underlying data—Direct Messages, posts, comments, likes, and connection lists—and reconstructs them into a reviewable, searchable, and naturally threaded format.

Strategic Benefits

Data is Made Searchable and in Timeline Views

Preserves all Original Metadata

Allows for Images and Videos to be Saved and Examined

Key Capabilities

Parse Direct Messages (DMs) with full threading and bubble format

Review the DMs and posts without needing to share passwords

Automatic attachment and media

extraction

Tamper-Proof Uploading

How It Works - Request to Review 15 minutes after export

  1. Initiate Request

Send an extraction code to your client via email.

  1. Initiate Social Media (DYI) Export

Social Media Platforms allow users to manually export their data from the system.

  1. Import DYI Files

Using the Hearsay Extractor, select and parse all of the export files.

  1. Select Data

Choose specific conversation threads to preserve and share to your review platform.

  1. Review Data

Using our online platform, you can read, annotate and review the data shared from the client.

  1. Download Messages as an Exhibit

Export defensible PDFs, RSMF load files, or other formats instantly.

Frequently Asked Questions

Does this extract deleted messages?

If the data is not available from the Platform, we will not be able to recover it.

Can you collect the social media activity from the opposing party?

We are only able to collect private data included in the DYI exports as well as public data available on the platform. We cannot collect private data from other people.

Technical Specs

Supported Computer

Windows 7+

MacOS 10.14+

App

Support

Facebook, Instagram, Threads, LinkedIn, X (Twitter), TikTok, Snapchat, Reddit

Export

Formats

PDF, Excel, RSMF

Expected Time

15 minutes

Collection Process Details

Learn how the whole process work

Frequently Asked Questions

Does this extract deleted messages?

If the data is not available from the Platform, we will not be able to recover it.

Can you collect the social media activity from the opposing party?

We are only able to collect private data included in the DYI exports as well as public data available on the platform. We cannot collect private data from other people. You may need to formally subpoena this data.

Need DMs from social media?

Open a new matter today.

You can be reviewing within the hour.

Start New Collection

Book a Demo

See Pricing ->

Technical Specs

App

Support

Facebook, Instagram, Threads, more coming soon.

Export

Formats

PDF

Expected Time

15 minutes

Collection Process Details

Learn how the whole process work

Key Capabilities

One process for both iOS & Android

Programmable search for better control

Targeted collections protect privacy

Laptop Rentals Available ->

How It Works - Request to Review in 1 hour

  1. Initiate Request

Create a case and extraction code to automatically send instructions to your client via email.

  1. Connect Device

Client installs our FREE application to their computer.

  1. Run Extraction Process (~1 hour)

Client plugs in their phone to the computer to start the extraction.

  1. Client Select Data or You Pre-Define Search Terms.

Choose specific conversation threads to preserve and review in your account.

  1. Review Data

Using our free online platform, you can read, annotate and review the data shared from the client.

  1. Download Messages as an Exhibit

Create a defensible PDF export and/or RSMF load file instantly.

HELP GUIDES

How to Prepare for a Collection

How to Prepare for a Collection

How to Prepare for a Collection

How to Prepare for a Collection

How to Prepare for a Collection

How It Works - Request to Review 15 minutes after export

  1. Initiate Request

Send an extraction code to your client via email.

  1. Initiate Social Media (DYI) Export

Social Media Platforms allow users to manually export their data from the system.

  1. Save Export Files

Platforms provide a download link to collect the created export files.

  1. Import DYI Files

Using the Hearsay Extractor, select and parse all of the export files.

  1. Select Data

Choose specific conversation threads to preserve and share to your review platform.

  1. Review Data

Using our online platform, you can read, annotate and review the data shared from the client.

  1. Download Messages as an Exhibit

Export defensible PDFs, RSMF load files, or other formats instantly.

Key Capabilities

Parse Direct Messages (DMs) with full threading and bubble format

Review the DMs and posts without needing to share passwords

Automatic attachment and media

extraction

Tamper-proof Uploading

Frequently Asked Questions

Does this extract deleted messages?

If the data is not available from the Platform, we will not be able to recover it.

Can you collect the social media activity from the opposing party?

We are only able to collect private data included in the DYI exports as well as public data available on the platform. We cannot collect private data from other people. You may need to formally subpoena this data.